In person by speaking with one of our staff.

Call us on 0430 961 960

Via our online feedback form above

Email at feedbackcc@readysetcare.com.au

Questions?

If you have any questions or are unsure of how to provide feedback, contact us at feedbackcc@readysetcare.com.au with any questions and we will respond as soon as we can.

If you are unhappy with how Ready Set Care staff have managed your complaint, you can also contact:

Commonwealth Ombudsman

1300 362 072

Indigenous – 1800 060 789

Aged Care Quality and Safety Commission

1800 951 822

info@agedcarequality.gov.au

agedcarequality.gov.au/making-complaint/lodge-complaint

National Disability Insurance Agency

1800 800 110

feedback@ndis.gov.au

NDIS Quality and Safeguard Commission

1800 035 544

ndiscommission.gov.au/participants/participants-make-complaint

Victoria

Health Complaints Commissioner

1300 582 113

hcc.vic.gov.au

Disability Services Commissioner

1800 677 342

complaints@odsc.vic.gov.au

Mental Health Complaints Commissioner

1800 246 054

help@mhcc.vic.gov.au

Community Housing Complaints (Housing Registrar)

(03) 7005 8984

housing.vic.gov.au/feedback-complaints-appeals

Office of Victorian Information Commissioner (OVIC)

1300 006 842

ovic.vic.gov.au

New South Wales

Health Care Complaints Commission

1800 043 159

hccc@hccc.nsw.gov.au

Ombudsman New South Wales

1800 451 524

ombo.nsw.gov.au

ACT

ACT Human Rights Commission

(02) 6205 2222

human.rights@act.gov.au

hrc.act.gov.au

Queensland

Office of the Health Ombudsman

133 646

www.oho.qld.gov.au

These are free and private. If you need an interpreter, please let us know and we will happily arrange this.